In case of any problem or incident with the shipment, contact us at firstname.lastname@example.org </ a > And the appropriate steps will be taken to solve it.
And at the top of the store, to the right or left, inside a circle that says: Free shipping Peninsula and Portugal. Purchases over € 35
We ship through the certified service of the courier and transport company: Envialia.
Shipping 24 hours. Processed the same day for purchases before 4:00 p.m.
Shipping 48/72 hours.
Each shipping method will be associated with a rate that you can see displayed when you buy the product or products you want.
National and peninsular shipments, including, the Balearic and Canary Islands together with Portugal.
- Shipments are made from Monday to Friday. Not including holidays.
- Shipping costs include VAT (Value Added Tax) in all cases. Not so any other tax, duty, fee or surcharge. Except for possible rates for the Canary Islands, Ceuta and Melilla.
- The delivery of the purchased item will be made at the address or address established by the customer during the purchase process. This will be the only delivery address.
- In times of health crisis, such as the Covid, specific promotions or specific dates, Christmas or similar, shipping times may vary due to possible saturation of the courier company and arrive with some delay at your home .
- In the event that the client does not pick up the package at their home or collection point, it will be returned to La Galería Roja. In this case, the client must request and pay for a second shipment and thus receive it at the indicated address.
- At La Galería Roja we establish the delivery of orders within a maximum period of 72 hours to the customer’s address. The Red Gallery is not responsible for possible delays caused in delivery by the courier service.
If you want to receive an international shipment outside of Spain and Portugal, please contact us at email@example.com and we will give you an adequate response to your needs.
Returns or exchanges of products in good condition and that do not have any printing problem are not allowed.
Refunds of reservations for workshops or courses.
No refunds will be made of total or partial paid reservations for workshops or courses. To receive a total or partial refund of a course, non-attendance must be communicated in writing to firstname.lastname@example.org within 25 days of the start of the course or Workshop.
The accepted forms of payment are:
- CREDIT CARD.
- BANK TRANSFER.
National and Peninsular shipments from: € 3.99 (VAT included)
Shipments to the Balearic Islands, Ceuta and Melilla: € 10 (VAT included).
Shipments to the Canary Islands: from € 12 (VAT included).
Canary Islands, Ceuta and Melilla are not part of the customs territory of the European Union. Shipments may present taxes and / or customs duties. The amount of the fees may vary depending on the weight / amount of the package.
The products will be sold at the price indicated on the web at the time the customer establishes the order confirmation.
The Red Gallery reserves the right to modify prices, articles, offers and other commercial conditions without prior notice.
All illustrations, store name and photos on the website are protected by intellectual property law. Any misuse can be prosecuted legally,